Delivery Information
What are my delivery options and how much does it cost?
Economy delivery is FREE for orders over R500. Some of our items need specialist delivery and not all options are available on all orders. We’ll always offer you the fastest possible options for your order, which will be shown to you at checkout.
When will my order be delivered?
We’ll deliver your order by the Estimated Delivery Date provided in your Payment Confirmation email.
Can I change my delivery address after I have ordered?
It’s not possible to change your delivery address after confirming your order, so please always double check that your address details are correct at checkout.
Can you split my delivery, sending in-stock items first and the rest later?
On every product page, you can see whether an item is ‘in-stock’ in our warehouse or if it is ‘out of stock’, in which case we will do our best to get it in stock as soon as humanly possible. For the most efficient delivery service, we only have the items that are in stock displayed on the online portal.
What happens if a product is missing from my shipment/delivery?
You will need to submit a request by completing the form below and providing us with your order number. Confirm which item is missing in your shipment received. One of our friendly online shopping assistants will contact you and assist you ASAP
Can I reschedule my delivery?
Your order will arrive by the estimated delivery date provided in your payment confirmation email and we will send you an SMS on the date of delivery so you know when to expect our Courier. It’s not possible to select a specific date for your delivery.
Can I choose a specific time or day for my delivery?
It’s not possible to select a specific day for your delivery.
Does Unisales ship internationally?
No we do not support international shipping at the moment. I have a delivery question not listed here, can you help? Please send a email to admin@unisales.co.za
